Cancellation policy
How automatic refills work
When you check “Save 20% with automatic refills” at checkout, you’re signing up for a recurring subscription. You’ll be charged today for your first order, then automatically charged the same discounted price for the same bundle every month, and a new order will ship each time. Your subscription continues until you cancel it. There is no minimum commitment.
How to cancel
You can cancel anytime, in a few steps:
- On our website, tap the menu (the three lines at the top of the page) and choose Manage Subscription.
- Sign in with the email address you used to order. We’ll email you a one-time code; no password is needed.
- Open your subscription and choose Cancel.
You can also skip a delivery or pause your subscription from the same page.
If you’d rather, email us at customerhelpstore4@gmail.com with your name and order number, and we’ll cancel it for you within one business day.
When your cancellation takes effect
Cancel before your next billing date to avoid being charged for the next order. Once you cancel, no further charges will be made and no further orders will ship. Orders that were already charged before you canceled will still ship.
Charged before you could cancel?
If a renewal was charged before your cancellation and the order hasn’t shipped yet, contact us and we’ll cancel that order and issue a full refund. If it has already shipped, it’s covered by our 90-day money-back guarantee. See our refund policy for details.
Renewal reminders
We’ll email you before each renewal so you have time to skip, pause or cancel if you need to.
Questions
Contact us anytime at customerhelpstore4@gmail.com.